Terms of service.

Introduction Welcome to our website and services. These Terms of Service govern your use of our website and services, so please read them carefully. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website and services.

  1. Services Offered. We provide acupuncture, Chinese traditional medicine, and related holistic health services. Our services are designed to promote wellness, enhance well-being, and support your overall health goals. It's important to note that our services are not a substitute for medical advice or treatment. We recommend consulting with a qualified healthcare professional before making any decisions regarding your health.

  2. Client Responsibilities. As a client, you are responsible for providing accurate and complete information about your medical history, current health conditions, and any medications or treatments you are undergoing. This information is essential for our practitioners to provide appropriate and safe services. It's important to communicate any changes or updates to your health status throughout your engagement with us.

  3. Treatment Plans and Results. Our practitioners will work with you to develop a personalized treatment plan based on your unique needs and goals. However, it's important to understand that individual results may vary. While we strive to provide the best possible care and support, we cannot guarantee specific outcomes or results from our services. Healing and wellness are complex processes influenced by various factors.

  4. Payment and Cancellation. Payment for our services is expected at the time of each session unless otherwise agreed upon. We accept various payment methods, which will be communicated to you during the booking process. If you need to reschedule or cancel an appointment, we kindly request that you provide advance notice. Late cancellations or no-shows may be subject to a cancellation fee.

  5. Confidentiality and Privacy. We respect your privacy and will handle your personal information in accordance with applicable privacy laws. Any information you provide to us will be kept confidential and used only for the purpose of providing our services. We will not disclose your personal information to third parties without your explicit consent, except as required by law.

  6. Intellectual Property. All content on our website, including text, images, logos, and graphics, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our prior written permission.

  7. Limitation of Liability. To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the use of our website or services. We do not assume any responsibility for the actions, omissions, or conduct of any third parties, including healthcare providers.

  8. Modifications to Terms of Service. We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review the Terms of Service periodically to stay informed about any updates.

  9. Governing Law and Jurisdiction. These Terms of Service shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of our website and services shall be subject to the exclusive jurisdiction of the courts in Australia.

If you have any questions or concerns regarding these Terms of Service, please contact us for further clarification.